Our Services

This website is intended to describe some of the services that we offer and to give information that may be required. It is of course impossible to cover all eventualities and situations in any website, but if you would like further advice on any particular point, please feel free to telephone, email, write or call, all our details are on the Contact Us page. We provide a 24 hour service every day of the year and you can be assured of immediate personal help and advice at all times. Our motto: "Our Family Serving Your Family" is important to us and relevant in everything that we do to serve the community. We are here at all times to serve you.

Miles and Daughters is very much synonymous with all that is best in funeral direction. The services and facilities provided at our prestigious premises in Reading, Winnersh, Bracknell, Crowthorne, Twyford and Maidenhead have been carefully and thoughtfully developed to provide a combination of immediate attention, personal care, efficiency and professionalism.


Jaguar HearseVintage HearseFloristry tributeHearse signVintage Hearse

When called upon to arrange a funeral, complete responsibility is taken to guide you through the procedures which have to be followed, we will deal with all the formalities and legal requirements ensuring relatives have no more to worry about than is absolutely necessary at this difficult time.


The funeral service is a testimony to a person's life. As well as a recognition that this unique and special individual has died, it is one of the first steps for a family in coming to terms with their loss. Miles and Daughters recognise that the funeral is special for each individual family and strive to ensure that every funeral is individual and special, paying particular attention to cultural and religious beliefs.


At Miles and Daughters we pride ourselves on our experience and professional ability to arrange or assist with the traditional funeral rites and customs of many cultures and religious beliefs.


Our family endeavours to be as helpful and thoughtful as possible. Although we are available for immediate personal attention at all times of the day or night and every day of the year, for those who cannot or do not wish to attend our offices, we have designed an online funeral arrangement form. This form, believed to be the only one of its type in the UK, allows our clients to make every decision regarding a funeral service, in the comfort of their own home.


Within this website we have endeavoured to explain, in some detail the services we provide, and to describe the facilities available to every client. We hope that we have given information which may help you through this difficult time. There is, naturally, no substitute for personal service and we would invite you to call at any time of the day or night, where a member of our family is always available, should you require any help or advice.


Miles and daughters Funeral Directors

Why choose us?

What makes us different to other funeral directors?

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funeral services, premises and showrooms

Funeral Services

We are able to supply any type of service to suit our client's needs.

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other funeral services, florist and donations

Other Services

We offer many other services to complete the funeral.

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Traditional funerals, horse drawn hearse

Traditional Funerals

Miles & Daughters have a wonderful reputation for traditional old fashioned service, with the highest possible standards.

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Envirofriendly funerals and coffins

Green Funerals

When an environmentally friendly or ‘green’ funeral is desired, Miles and Daughters have many ways in which we can help.

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handemade coffin

DIY Funerals

We know that, for a variety of reasons, some families like to carry out funeral arrangements without a funeral director.

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prepaid funeral plans

Prepaid Funeral Plans

Increasingly people are making their own funeral arrangements in order to make things easier for those left behind.

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Memorial masonry services

Memorial Masonry

Throughout history, it has been the custom to honour the memory of those we love by erecting a lasting memorial.

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Rememberance & memorial services

Remembrance & Memorial Services

It is becoming increasingly popular for familes to have a private funeral service followed by a later remembrance service.

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Our Vehicles

We are able to supply a large choice of funeral vehicles to suit every taste. Please click on the links below to see more information.

funeral fleet


Jaguar hearse

Current Fleet

We have available, fleets of new Jaguar XJ hearse and limousine funeral vehicles.

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Vintage hearse

Vintage Fleet

Miles and Daughters are pleased to offer our vintage vehicles for use by our clients.

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Specialist fleet, horse drawn

Specialist Fleet

In addition to horse drawn funerals we offer a wide range of bespoke funeral transport.

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Our Premises

In order to provide the best possible service for our clients, we have established six separate funeral homes, based in Reading, Winnersh(Wokingham), Binfield (Bracknell), Twyford, Crowthorne and Maidenhead.

Wokingham premises, winnersh, berkshireBracknell premises, binfield, berkshireTwyford premises, Twyford, berkshireCrowthorne premises, Crowthorne, berkshirereading premises, caversham, berkshire

Each of our premises include private offices for families to make funeral arrangements, together with purpose built and fully equipped areas to ensure your loved one is cared for with respect and dignity.


Our Dedicated Chapels of Rest are available at all times for your convenience to provide peaceful surroundings to say a final goodbye. Reading, Winnersh, Bracknell, Crowthorne and Maidenhead have large chapels and Twyford has a smaller, more intimate chapel. We provide an environment where you and your family can spend time together peacefully and privately. Often, the bereaved find comfort in placing a memento of personal significance with the deceased such as a letter, photograph, or a flower from the garden. We will gladly do this for you if you prefer not to visit the chapel personally


If required we can usually arrange free transport to our premises for you to make arrangements and visit the chapels. Alternatively we are happy to visit you at your home at no extra cost, to make the arrangements at a time convenient to you. At Miles and Daughters our aim is to assist you in every way that we can, so please do not hesitate to ask.


To see details of our individual funeral homes please use the links below.


Reading premises, caversham, funeral parlor


Tamela House, Caversham

Tel: 0118 959 0022

Wokingham premises, winnersh branch


Isabella House, Winnersh

Tel: 0118 979 3004

twyford premises, twyford branch


Old Clock House

Tel: 0118 934 5474

Bracknell premises, binfield


Ivydene House, Binfield

Tel: 01344 452020

Crowthorne premises, branch showroom


Alicya House, High St

Tel: 01344 774932

maidenhead premises, branch showroom


Vanessa House

Tel: 01628 882 500

Our Team

We are very proud of the people who work at Miles & Daughters. Our family are extremely lucky to employ a team of dedicated and thoughtful people who genuinely care about the service that they supply to the bereaved. We would like to introduce them to you below:

  • Adam Miles FRSA DipFD MBIFD

    Adam was born and raised in Wokingham, his family's businesses have served the town for three generations. He had entered the funeral service more than thirty years ago, qualifying as a funeral director in 1990 and trained as an embalmer in 2002, gaining an overall distinction in the British Institute of Embalmers written examinations. Adam's dedication to the profession was recognised in 2003 when he was elected the youngest ever National President of the National Association of Funeral Directors. Adam had also gained a Fellow of the Royal Society of Arts, a Liveryman of the City of London.

  • Sarah White DipFAA MBIFD

    General Manager

    Sarah was born and raised in Yorkshire but lived for many years in the Welsh countryside. Sarah has always had an interest in helping others. She spent twenty years in the support and care industry, working particularly with young people. Sarah particularly enjoyed working in a further education college, supporting students with learning and physical disabilities and behaviour problems on a wide range of courses. Having had a lifelong interest in helping and supporting others, it seemed a natural move for Sarah to join the funeral profession. We are delighted that she chose to join us as manager at Miles & Daughters in Winnersh. Since joining our loyal team, Sarah's gentle humour, positive attitude and attention to detail have made her very popular with colleagues and clients alike. Sarah is fully qualified, having passed her examinations with the National Association of Funeral Directors. Sarah is also a full member of the British Institute of Funeral Directors. Sarah enjoys cycling, baking and seeing the sights and culture of her home city. Sarah has one daughter, Hannah and lives in Wokingham.

  • Roger Chable

    Assistant Funeral Director

    Roger originally comes from Guildford. After nine years in the Royal Navy, Roger had a long career in electronics. After leaving the field, he became involved in Insurance for over 18 years before retiring in 2000. Not wishing to be bored, Roger decided to follow an entirely new career path and came to join us at Miles & Daughters. He has become a much liked and respected member of our funeral team. Roger enjoys lawn bowling, and is happily involved in his Masonic lodge. Roger is married to Patricia and lives in Woodley.

  • Roger Coles

    Senior Funeral Director

    Roger spent over 33 years as a psychiatric nurse at Broadmoor Hospital. Having taken early retirement in February 2008, Roger decided that a change was as good as a rest and came to work with us in March 2008. Since then, Roger has worked hard to become our senior funeral director. His remarkable ability to multi task, coupled with an understanding of grief and genuine empathy for the bereaved, have combined to make Roger highly regarded by all who know him. Roger is also the Provincial Librarian and Curator at Sindlesham Masonic centre. He is married to Cecilia and lives in Sandhurst.

  • Andrew Weston

    Assistant Funeral Director

    Born in Birmingham, Andrew moved to Reading after meeting his future wife at a party and finding himself unable to forget her. He has spent many years as a professional driver, with stints at the Reading Corporation Bus Company and latterly as a coach driver with Horseman Coaches. Andrew decided that he would like a change of direction and gained employment with a large funeral director in Reading where he gained experience as a memorial mason and funeral assistant. Andrew lives in Reading with his wife, Cathy. They have three children, Carla, Terrie and Michael.

  • Hugh Johnstone

    Assistant Funeral Director

    Born in Scotland, Hugh’s family moved to England when he was a schoolboy. Hugh trained as a horticulturist and found a career in that trade by joining H.M. Prison Service in 1975. After 35 years of service, Hugh took early retirement in 2010 and almost immediately came to work with us at Miles & Daughters. Hugh is often to be seen leading the funeral cortege as a funeral director. With his constant optimism and cheerful disposition he has become a much liked and highly valued member of our team. Hugh is an ardent motorcycle fan and is much involved in arranging motorcycling events. He particularly enjoys his trips to France with the CSMA. Hugh is married to Janet and they live in Farnborough.

  • Douglas Ogilvie

    Garage & Fleet Manager

    Doug was born in Slough and his family moved to Tilehurst when he was only six months old. Doug was educated at Little Heath school and is a Reading lad through and through. Doug left school and began a career in retail management, beginning at Sainsbury stores in Reading and culminating in a senior management role at the Range in Reading. Having long wanted a change in direction, Doug joined Miles and Daughters and now, as our garage foreman, is enjoying the variety and meticulous nature of our work. He and his team are responsible for our immaculate funeral fleet of which they are justifiably proud. Doug is hoping to gain further qualifications within the funeral industry as he progresses with us. Being very keen on sports, he plays football for his local team whenever his baby daughter, Madison will allow him to! Doug Lives in Reading with his partner Carla and Madison.

  • Richard Reano

    Assistant Funeral Director

    Richard originally comes from Datchet and moved to Emmer Green about eight years ago. For thirty years, Richard ran a very successful toolmaking and injection moulding factory until he decided to retire in 2015. Unfortunately for Richard, but fortunately for Miles & Daughters, he became bored and decided to join us as a member of our funeral team, where his calm manner and innate sense of humour has enabled him to fit in perfectly! Richard has been married to Veronica for 48 years and they have two sons, and four grandchildren.

  • Michael Boulton

    Assistant Funeral Director

    Michael was born in Burton Upon Trent, and originally trained as an accountant, working in that industry for over 25 years. He then spent 17 years working in a residential home looking after ex offenders. Wishing to change direction, Michael entered funeral service in 2007, becoming a funeral operative with a large independent firm for 9 years before moving to Miles & Daughters as a senior hearse driver in 2016. Michael lives in Reading with his wife, Ann.

  • Nikki Williams

    Relief Manager

    Nikki was born in Chippenham. Wiltshire. She moved around often with her family during her childhood and she feels that this has made her quite adaptable. She started her working life in horticulture and worked in retail, training in production. Nikki, at one time, even had her own garden maintenance business. Nikki met her future husband in 2000 and they set up home in Bracknell. She eventually found work in special education, where she developed her people skills and enjoyed caring for children with challenging behaviour. After many years working in a Pupil Referral Unit, Nikki decided that a change was in order and felt that funeral arranging would be an opportunity to learn new skills and still have use for her caring nature. We are delighted that Nikki came to Miles & Daughters and is now happily settled as our relief manager, carrying out her duties in every one of our six branch offices. Nikki lives with her husband in Earley and enjoys a number of hobbies including folk music, keeping fit and, of course, gardening.

  • Jill Beames

    Maidenhead Branch Manager

    Jill was born and raised in Reading. For the last 11 years Jill has been a teacher assistant at a local primary school in Woodley, helping children with their education. Towards the end of her career at school she spent a lot of her time supporting children with special needs, which she found very rewarding. Jill lives in Reading with her partner Gerry and her two children Thomas and Emma. She enjoys walking her dogs , riding her horse and socialising with her family and friends.

  • Kelly Head

    Charitable Donations Clerk

    Kelly was born and raised in Little Sandhurst and went to Edgbarrow School. She has spent the last 8 years working in telecommunications but decided that it was time for a change. After growing up with her mum working in the funeral industry for over 12 years, she decided to follow in her footsteps and joined Miles and Daughters. Since joining she hasn’t looked back and is hoping to gain further qualifications within her role.

  • Sally Roberts

    Crowthorne Branch Manager

    Sally was born and raised in Alton, and grew up on a farm. Sally has always had a passion for caring for other people and putting their needs before her own. She started work as an auxiliary nurse when she was 18 years old. Since then Sally has always based her career around caring for others and working for the NHS. Sally decided it was time for a change and joined the team at Miles and Daughters. Sally lives in Wokingham with her husband David, and they have three children.

Helpful Tools

Please click on the links below to see each of the helpful tools.

Donate in memory online

Donate in Memory

To donate in memory of a loved one.

Online Floristry section


To order flowers from our independent floristry specialists

Online Funeral arrangement form

Funeral arrangement

To arrange a funeral online.

Support Information

There will probably be many questions that you will seek answers to. Many of the answers will be included in this section. However, if you have any questions at all relating to your bereavement then please do not hesitate to contact us where one our family or a member of our friendly team will be pleased to help you at any time of the day or night.

Registion of Death

Registering the Death

h.m coroner

H.M. Coroner

Funeral fees and costs

Funeral costs

Bereavement support information

Bereavement Support

Useful links and addresses

Useful Addresses

nafd, national association funeral directors


Contact Us

You may telephone us or use the form below to contact us by email, a member of our family or one of our friendly team will respond as soon as possible.

Our main telephone number is - 0118 979 3004 Calls to our offices are answered 24 hours a day, every day.

Our Main office address is - Isabella House, 498 Reading Road, Winnersh, Wokingham, Berkshire, RG41 5EX.


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Please take a look at our feedback information below by clicking on the links.

frequentley asked questions

Frequently Asked Questions

We are available 24 hours a day for any questions that you may have. Please do not hesitate to contact us at any time.

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Miles and Daugters testimonials


A selection of the comments, received in our offices from the families we have been privileged to serve.

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Diary of a Funaeral Director


An occasional diary with news, views and updates on Miles & Daughters, from our proprietor Adam Miles

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